Digital Wallet Pass subscription: full renewal terms
Price
| Number of passes | Price per pass, per month |
|---|---|
| 1–19 | $3.00 |
| 20 or more | $2.00 for every pass |
Digital Wallet Passes are sold as a monthly subscription priced per pass: $3.00 per pass per month for 1–19 passes and $2.00 per pass per month for 20 or more, plus applicable sales tax at the rate in effect on each billing date (today's rate: 6.5%). The per-pass price applies to all of your passes: if your number of passes goes above or below 20, the per-pass price for all of your passes changes starting with your next bill.
Your subscription agreement
For 1 pass(es) at $3.00 each, you agree to the following:
I agree to a monthly subscription for 1 Wallet pass(es). Same Day ID will charge my card (saved securely with our payment processor, Stripe) $3.00 plus applicable tax ($3.20 at today's 6.5% rate) today and again on the same date each month until I cancel. The price is $3.00 per pass per month for 1–19 passes and $2.00 per pass per month for 20 or more. If my number of passes goes above or below 20, the per-pass price for all my passes changes starting with my next bill. I can add passes (after approving the new total) or remove passes at My Account → your order. Removed passes stay active through the end of the month I've paid for, then are voided. I can cancel anytime at My Account → your order → Cancel subscription, or by emailing Help@SameDayID.com. Canceling stops future charges, and my passes stay active through the end of the paid month, then are voided. If a payment fails and isn't fixed after our retry attempts, my passes are voided. Partial months aren't refunded.
Billing and your card on file
Your first month is charged at checkout; after that we charge the card you saved with our payment processor, Stripe, on the same date each month (or the last day of the month, if that date doesn't exist). Your subscription renews automatically every month until you cancel.
Adding and removing passes
You can add passes at My Account → your order after approving the new monthly total; we charge the added passes for the rest of the current month (prorated) on the day you add them. If the prorated amount for added passes is under $0.50, there's no charge until your next bill. You can remove passes at My Account → your order; the change takes effect with your next bill, and removed passes stay active through the end of the month you've paid for, then are voided. We void the most recently added passes first. Removing all passes cancels the subscription. If your number of passes goes above or below 20, the new per-pass price applies to all of your passes starting with your next bill.
Canceling
Cancel anytime in My Account or by emailing Help@SameDayID.com. You can also use our Manage subscription page or the link in any subscription email. Canceling stops future charges right away. Your passes stay active through the end of the month you've paid for, then are voided.
Failed payments
If a payment fails, we email you the same day with a link to update your card and retry over the next few days. If the payment isn't fixed after our last retry, or within 7 days, whichever comes first, your passes are voided. We won't try to collect a missed payment after voiding. To get passes again, you need to start a new subscription at checkout.
Refunds
Partial months aren't refunded. If we can't approve or issue a pass, we'll refund what you paid for that pass and stop billing for it. Any other refund is at our sole discretion, except where the law requires one.
Revocation
Passes are licensed, not sold. We may suspend, revoke or void any pass or account at any time, as described in §4B of our Terms. A revoked pass shows "Revoked" and stops working immediately, and no refund is owed.
Price changes
If we change the per-pass prices or the 20-pass threshold, we'll email you 7 to 30 days before the new price takes effect, and you can cancel before then. A price change caused by your own adding or removing of passes, under the pricing above, isn't a price change by us.
Annual reminder
Once a year, on the anniversary of your signup, we email you a reminder of your subscription, its price, and how to cancel.
Records
We keep a record of your consent and of each change to your subscription for 3 years, or 1 year after the subscription ends, whichever is longer.
Full Terms
These renewal terms are part of our Terms of Service, section 4A (Digital Wallet Pass Subscription). Questions? Email Help@SameDayID.com.